Customer Service

You can reach us by email, phone or USPS. We are available to answer your call between the hours of 9:00AM and 6:00PM Monday through Saturday Pacific Standard Time. If we are unable to personally answer your call, please leave a message and we'll get back to you at the soonest opportunity - your business is important to us. PHONE: 818-508-0590 The Gift Basket Guys 11570 Ventura Blvd. Studio City, CA 91604 On occasion we may have to substitute items - know that should an item need to be replaced by another, the replacement will be in keeping with the theme of the gift ordered and will be of equal value. We collect sales tax in the state of California. Tax for orders shipped to this state will have sales tax automatically added to the order total. Your order will be shipped based on the time frame associated with the method of shipment you've chosen at check out. Orders received on weekends and holidays will be processed on the next business day. If for some reason the order cannot be shipped within five days of the date you placed the order, you will be given the option to cancel the order. We process orders quickly - if you find that you have made an error in your order, please notify us as soon as possible by email or phone. If your order has not been shipped, we will be able to correct it. However, if the order has already been shipped, we will be unable to modify your order.

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